Then click "Next" to start the setup process. 9. The IPoE configuration does not require any login information to get setup, and the setup steps above worked perfectly, though … CenturyLink offers DSL and Fiber Internet to over 50M people with speeds from 15M to 1 Gbps+ ... service, a $5/mo. The modem also comes with an AC power adapter that will plug into one of the ports. Tech installation fee (up to $125) may apply, if selected by … Although our fiber service usually means 100% fiber-optic network to your residence, in limited circumstances CenturyLink may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your residence in order to provide the advertised download … The fastest CenturyLink plan is the Fiber Gigabit plan. Self-install with step-by-step instructions (not available with Fiber Internet) (one-time fee applies) The cord will click when fully in place. If the system can't do this, you will be asked for additional information. © 2021 CenturyLink. Plug one end of the cable into the modem and the other end into a port on your computer. The back has several ports for connecting Ethernet cables and phone lines. For your convenience, these can be different from the contact information associated with your account. Here are the Ones Americans Searched Most, From Siri to Alexa – The Digital Assistant Revolution, Internet Service Partners is an authorized sales agent of CenturyLink. Nearly every U.S. internet provider offers a way to self-install your home internet service. Don't have an account yet? They will look similar to the sample shown below. When you go to http://connect.centurylink.com, you will see a welcome screen like this. All lights should be a solid green, except for the internet light, which may flash. For other customers, they have DSL internet instead. By supplying your service address zip code we will be able to get you to the right location. 2. Select "Yes, activate wireless" (or "No" if you don't want WiFi turned on; you can change this later in your modem settings if you choose.) I'd like to search by my new address. We had an unexpected error, please try again. Let’s take a closer look at the step-by-step process. 13. fee will apply to a purchased modem. 4. On this page you’ll find the latest CenturyLink promotional deals along with information about customer ratings and how to … lets your computer receive and transmit data over the internet. This login will allow you to manage your account online in the future through either the app or website. Log in with your account username and password so that we can show you the pricing options available to you. This is for your security. These filters allow you to use the landline phone and the internet simultaneously without disruption or interference. CenturyLink is pretty flexible with installation and will allow most customers to self-install if they so choose. This model has a single status light ring on the front, which will change color as it goes through the initial installation process. CenturyLink reserves the right to disconnect service for customers who … Choose "Yes" or "No," then click "Continue.". CenturyLink's clear instructions make it even easier. Read the High-Speed Internet Subscriber Agreement, then click "I accept." Make sure your computer is connected to the modem with an Ethernet cable, and that the modem is plugged in and connected to the wall jack. You may deny us permission by proceeding no further and your denial will have no affect on your current services. All Rights Reserved. Learn more: https://bddy.me/31moPgw I'd like to shop for CenturyLink Out of Region Long Distance. These filters allow you to use the landline phone and the internet simultaneously without disruption or interference. You’ve come to the right place. Before you dive in, make sure you have the right equipment and understand what each piece does. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Your modem may look different from the one pictured, but the lights will function in the same way. The back has several ports for connecting Ethernet cables and phone lines. SOLID GREEN - Device is connected to the network - Now you can get online! Pro (technically $64.99 a month) offers only 300 Mbps, and Extreme Pro ($74.99) gives you 600 Mbps. CenturyLink charges installation fees—but that's about it. This is the easiest option for many people because you can use mobile data. A Side-by-Side Comparison of CenturyLink and Mediacom Cable in 2021. Schedule a fiber internet installation appointment Once you’ve chosen a fiber-optic internet provider and signed up for fiber internet service, you’ll need to schedule the installation. To set up your wireless network after activating your internet plan, refer to the CenturyLink, Your State’s Favorite Hallmark Christmas Movie, Wi-Fi Boosters, Repeaters, and Extenders: 3 Ways to Increase Your Signal. Furthermore, is it hard to install CenturyLink Internet yourself? 11. [CenturyTel] DSL Self install Moved into a new (1950's) house and ordered the CenturyLink 12Mbs service with self installation. These connect the modem to your computer and phone line. Self-installation, if available at customer’s location, may be selected. With a CenturyLink installation kit, you can get your internet service up and running all on your own. 1. By providing your email address, you hereby consent to receiving emails from clearlink.com. ... How Do I Install Equipment for CenturyLink Internet Service? DSL filters are typically short off-white cords. You can choose the English or Espanol version at the top. Follow the steps below to connect to your CenturyLink Internet. You can also download a PDF of this agreement to save a copy for your records before clicking "Next.". CenturyLink fiber internet customers get a free modem with their subscription. What color is the INTERNET light? Most CenturyLink modems include built-in routers, which broadcast a wireless network throughout your home. While many consumers know about them for their internet access, CenturyLink also offers TV and phone services. ... a one-time Shipping and Handling (“S&H”) fee (up to $50) will apply to self-install modem lease/purchase. Self-installation, if available at customer’s location, may be selected; a one-time Shipping and Handling (“S&H”) $50 fee will apply to self-install modem lease/purchase. This will not impact your internet service. If you don't already have a good antivirus and anti-malware program running on your computer, this is an important step. Initially I called their customer service department to check on availability of service to my address and was told “it is not yet available at your house.”I then visited their 1-gig website, and used the “check for se… If you’re using both CenturyLink internet and home phone, connect a DSL filter to each phone jack in use to get the fastest connection speeds and avoid conflicts between devices. If the system is unable to configure your modem automatically, you will be guided to do this manually through the modem's online settings portal. Open further instructions if asked for your account number, Open further instructions if asked to select your modem, If your internet light is amber/orange, the setup process is not yet complete. The next screen gives some instructions on how to get CenturyLink-provided software in the future using the installer. Download the My CenturyLink app to manage your account wherever you are. CenturyLink Fiber Internet plan ($65 a month) gives you download and upload speeds up to 940 Mbps, but it’s not eligible for Price for Life. Thank you for your patience during the merger process. CenturyLink and Mediacom Cable offer various services including internet, phone, and TV. Tech installation fee (up to $125) may apply, if selected by customer or is required due to network technology at customer location. Your kit includes everything you need to get started: CenturyLink … You will see this screen, asking which modem you have. Once you're finished, click "Next. CenturyLink does not currently charge overage fees, but they may give you a warning if you go over your data limit. DIRECTV … Access the Utilities menu on newer CenturyLink modems The Utilities menu in your modem's user interface provides access to several tools for rebooting, restoring defaults, upgrading firmware, and running tests and diagnostics. This login will allow you to manage your account online in the future through either the app or website. Visit our detailed guide on how to read the lights on your modem to troubleshoot your internet connection. Then, open any browser on your computer and go to http://connect.centurylink.com.Â. Place your … CenturyLink does provide internet here, but the highest speed is the 2nd slowest tier available here for Comcast. But if you want to make sure, scan the front of the modem for the word “Wi-Fi”—probably right next to a small, flashing LED light that indicates the wireless network is active—or the back for the abbreviation “WPA,” which indicates the password you’ll use to set up the wireless network. Still unsure if you have the right equipment? And if you’re not the DIY type, CenturyLink can schedule a technician to install everything for you. " If you chose yes, then on the next screen select which kind of device(s) you want to connect. Click "Apply.". Exactly how much installation costs will depend on where you live, but CenturyLink says it can be “up to $125.” 2 One customer we talked to said she paid only $60 for fiber installation, so it never hurts to ask for a discount. ©2021 Internet Service Partners. You do not have to download antivirus software to complete the setup process; you can opt out, or do it anytime after you've activated your service. SOLID RED - A service or connection failure occurred - Call or chat to get further troubleshooting help from a service agent. Note: You can also set up your modem using the My CenturyLink mobile app, in the Install my New Modem section. Go back to the QuickConnect tab in your browser and click "Next. New CenturyLink no-contact install guidelines — CenturyLink has provided all technicians with disinfectant supplies and are following social-distancing guidelines when in-home visits are necessary. We’re waiting for your call! Tech installation fee (up to $125) may apply, if selected by customer or is required due to network technology at customer location. Before following the steps below, please read our full self-install instructions, including modem placement and whether filters are needed. Wait for setup to complete and for the Ethernet, DSL and Internet lights to turn green on your modem (or the single light ring to turn green, if you have a C4000 model). 8. By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. VLAN tagging over the WAN port, since the ONT expects all packets between it and the router to be tagged with VLAN ID 201 CenturyLink offers Fiber Gigabit plans in many of our service areas nationwide, and we are continuously expanding. CenturyLink Modem and Wireless-N Router Self-Install Kit ... As a Centurylink customer, I needed something that I could depend on to have the correct specifications. In some cases, if the automatic verification isn't successful, you may be prompted to enter the account number shown on your service activation letter or order confirmation email from CenturyLink. Do not use a DSL filter with this cord — it already has one built in, and installing another filter can interfere with your connection. CenturyLink Fiber Gigabit plans have unlimited internet. CenturyLink is a major DSL and fiber optic internet provider in US. For the same 65 bucks, Xfinity’s Blast! In order to install your own fiber internet, you first need to have an optical network terminal (ONT), also called a fiber network terminal or fiber jack, in your home connecting you to your provider’s network. To connect your own hardware to the CenturyLink ONT, your router needs to support two things: 1. DSL filters are typically short off-white cords. You can now click "Done" to complete the QuickConnect installation process. Usually this means you still need to. There are two exceptions to the data cap: the 1Gb/s Fiber plan doesn’t have it, as well as households that have discounted CenturyLink internet services as part of the program that promotes adoption of broadband internet in low-income households, which puts CenturyLink … CenturyLink currently ranks as the 3rd largest DSL provider in the U.S. … Otherwise, a technician will come to install the … Your kit will come with a yellow Ethernet cable and a green telephone cord. Plug one end of the green telephone cord into the port and the other end into a phone jack. If you select "Yes," you will be shown the registration URL and reminded of your account number and billing zip code. Not sure what setting up a modem requires? Most CenturyLink modems include built-in routers, which broadcast a wireless network throughout your home. If your internet light is green, you are connected to the internet. ... CenturyLink vs. Xfinity. SOLID RED - No active DSL signal is detected or the modem is not connected to the CenturyLink network - Try rebooting the modem and repeating the setup process; if it is still red, call or chat for further troubleshooting help, OFF - Nothing is connected to the DSL port - Check to make sure all your cords are firmly plugged in to the wall jack and the DSL port on the modem. The CenturyLink welcome screen should automatically display on the page. So I am finally able to get gigabit fiber from Centurylink. You can decide if you'd like detailed instructions on connecting your devices to your modem through WiFi. Our self install video lets you quickly set up your modem. You can choose to keep the default network name (SSID) and password (security key), or to customize them. SOLID GREEN - The modem is connected to the network - Now you can get online! (Just budget an hour or so to follow the instructions in their self-install kit.) For self-installation, they'll send you a kit with instructions. To set up your wireless network after activating your internet plan, refer to the CenturyLink wireless setup guide. ", 10. The QuickConnect steps below will look and work the same, no matter which model of modem you have.Â. You will be given the option to turn on the modem's wireless router, so that you can connect multiple devices to your own WiFi network. Choose from the options you are given, then enter that information on the next screen and click "Continue. All Rights Reserved. CenturyLink’s clear instructions make it even easier. Not sure if your modem contains a router? The process should take about 15 minutes. You can exit the installation process now, or continue on to some additional services. Connect the AC power adapter to the back of your modem. CenturyLink. No software was needed to install because installation was automatically done … You will be shown the default wireless settings for your modem/router. Locate the green port on the back of your modem labeled either DSL or LINE — although it seems counterintuitive, it is NOT the port labeled PHONE. LIGHT COLOR - DSL internet connection status, BLINKING GREEN - Attempting to sync with CenturyLink network - Wait while syncing completes. Try Customer Service, Download the High Speed Internet installation guide, Learn more about McAfee and download it here, Self-install your modem and activate internet, Keeping your QuickConnect window open, go ahead and open a new browser window or tab. Keep reading to learn everything you need to know. Logging into the ONT via PPPoE 2. Place your modem in a central, high, well-ventilated location. The CenturyLink self-installation process is pretty simple, so anyone with some basic tech knowledge should breeze through it. I'd like to try to enter my information again. The basic installation is now complete, and you can surf the web. On this next screen, we strongly recommend you save a record of your key account information. Have questions about the other lights on your modem? Is My Wi-Fi Slow Because of My Router or My ISP? The name CenturyLink and the pathways logo are trademarks of CenturyLink. Look at the row of status lights on the back of your modem. Through CenturyLink, you can buy a combo Wi-Fi router/modem for $200 or rent one for $15 per month. The next screen will give you the link and information you need to go into the modem's online settings portal and run Quick Setup: 5. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Select 14. split the signal between your data line—or the line that provides your internet service—and your phone line. This particular modem is designed with premium-grade components and technologies that work together to deliver a reliable, speedy connection. 15. I had CentruyLink fiber plus Prism TV, and had my CenturyLink C2000T “modem” configured for IPoE (Internet Protocol over Ethernet), which is effectively the same as a normal wired LAN. Learn How to Install Your CenturyLink Modem. Finally, you will be invited to go to My CenturyLink online create a username and password for your My CenturyLink account. You don’t have to wait for an appointment with a technician to set up your new CenturyLink Internet service. Choose "Yes" or "No," then click "Continue." "Enroll Now" on the My CenturyLink Login page to create one now. Please enter your service address so we can show you accurate pricing product availability in your area. Connect the yellow Ethernet cable to any of the yellow ports on the back of your modem. CenturyLink Prism TV Technicolor C2100T DSL/Fiber Modem The CenturyLink Prism Technicolor C2100T Modem is ideal for single-story homes, condos, and apartments. Choose "Yes" or "No," then click "Continue.". Step 2: Install Your CenturyLink-Compatible Modem. As CenturyLink and Qwest merge companies, we are working hard to combine our systems. Third party marks are the property of their respective owners. You will now be asked if you want to download the free antivirus software that comes with your CenturyLink High-Speed Internet service. This site is a U.S. Consumer site. CenturyLink Fiber Internet with Fiber Gigabit. ; CenturyLink self-installation — If you opt to lease your modem with your CenturyLink … ", 6. The modem also comes with an AC power adapter that will plug into one of the ports. Enter that number, then click "Continue. Self-install CenturyLink internet. Not sure what to do? When it is ready to go, the power indicator on the front of the modem will light up. Still unsure if you have the right equipment? These connect the modem to your computer and phone line. Your modem is small with buttons and lights on the front. If you’re using both CenturyLink internet and home phone, connect a DSL filter to each phone jack in use to get the fastest connection speeds and avoid conflicts between devices. DSL filters split the signal between your data line—or the line that provides your internet service—and your phone line. I am a new customer moving to a CenturyLink service area. Your modem is small with buttons and lights on the front. I call today and first had to argue that I already have an ONT installed and my router is VLan PPPoE compatible. Finally, you will be invited to go to My CenturyLink online create a username and password for your My CenturyLink account. Thank you for your patience during the merger process. Self-installation, if available at customer’s location, may be selected. If you chose to create a centurylink.net account in the previous step, you can now customize your homepage with news, weather, TV, email and other options. Finally my order finished and I hear I have to wait on a self install box, with nothing inside it and then I will have gigabit. Learn more about McAfee and download it here. Learn more about CenturyLink-compatible modems and routers. Do not close your browser window while this is in progress. Since CenturyLink doesn’t require contracts, equipment rentals can be a decent option if you need internet service for less than a year. However, their fiber optic network is available only in 10 cities. Tech installation fee (up to $125) may apply, if selected by customer or is required due to network … and a green telephone cord. Your computer’s port will look similar to a phone jack. Click "Next. Once you sign up with them, you may be able to self-install (you can save on installation costs). Maximum download/upload speed of up to 940 Mbps via a wired connection. At this point, you can also check your modem's status lights to confirm that the installation is complete. Next, you can choose which kinds of notifications you wish to receive from CenturyLink by email and/or by text message. The CenturyLink self-installation process is pretty simple, so anyone with some basic tech knowledge should breeze through it. Once the power cord is plugged into the back of the modem, the bootup sequence will begin. Below are the status light behaviors you'll see when the modem is booting up. If you need more filters, contact CenturyLink for purchase. CenturyLink vs Mediacom: Side by Side Comparison. Learn more about CenturyLink-compatible modems and routers. Determining where CenturyLink fiber is available has been a moving target as they install fiber on utility poles across the city. Through advanced DSL and Fiber network lines, CenturyLink delivers high-speed internet to homes with speeds reaching up to 940 Mbps (Speed may not be available in your area), protected by a secure in-home Wifi, which has a built-in shield. This unit (which is actually a DSL modem and a router) fits the bill. How to self-install fiber. ", You may be asked for additional information to confirm your identity. After plugging it in, wait 15 minutes for the modem to install updated software. Your zip code is unrecognized. SOLID RED - Boot-up test is in progress (on first use) - Wait 5 minutes while the modem boots up, BLINKING RED - Boot-up test (hardware test) failed - Reboot your modem, then try setup again, BLINKING BLUE - Looking for the CenturyLink network - Be patient while this process completesÂ, SOLID AMBER - End user agreement incomplete - Go to http://connect.centurylink.com or the My CenturyLink app and click "I accept". You will need both of these to create your account. All other CenturyLink plans have a 1 TB data cap. Make sure you’re ready to connect by double-checking that all cords are properly plugged in and the lights on the front of the modem are on. Type "http://192.168.0.1/quicksetup.html" into the address bar, then hit enter.Â, Log in using the Administrator Username and Password printed on the sticker label on the bottom or side of your modem.Â, Click on "Quick Setup" then enter the PPP username and password shown to you on the QuickConnect screen, as seen in the sample below. All plans come with a 1TB data cap, which puts it in the average range offered by most ISPs today. Note: You may see "Norton" on your QuickConnect screen, but CenturyLink recently partnered with McAfee to provide you with free internet security protection. If you’ve made the right connection, the Ethernet port lights on your computer will flash. Click "Yes" or "No," then click "Next. You can opt in or opt out of alerts regarding order status, billing, repair and promotions. Please try again. To customize your pricing and feature options we need a little more information. Internet so ridiculously fast you can upload large data files, home videos and more across multiple devices in your home without sacrificing performance, back up your hard drive to the cloud in no … Find the right options for your area by providing the zip code at your service address: As CenturyLink and Qwest merge companies, we are working hard to combine our systems. If you have any questions or need further assistance installing your modem, you can call the CenturyLink 24/7 Technical Support at 1-855-640-4510, Third Annual Most-Googled Relationship Questions Report, Which Next-Gen Gaming Console is America’s Favorite? You can then enter the email address and/or mobile phone number you'd like these communications to be sent to. You can learn more about our site and privacy policy here. Under federal law, it is your right and our duty to protect your account information. We do know that a neighborhood one street over has fiber available to them. While completing the installation process, the lights on the front and/or back of your modem will tell you its connection status. Choose the correct option and click "Next.". Click on the correct section below for your model of modem to view a guide to the status lights. CenturyLink fiber internet plans are available in thirteen cities throughout the country and CenturyLink is still expanding their fiber network. If you have any other model, including Actiontec, Technicolor, Zyxel and others, follow the guide below. If you got your modem directly from CenturyLink, the device you received almost certainly doubles as both modem and router. It will take a few minutes for the modem to boot up. After you’ve checked your equipment, it’s time to power up your computer and get started. You may want to note these instructions or bookmark this help article for future reference.Â, 15. Most customers will want to do this. Our primary high speed option right now is only through Comcast and people are getting very tired of them. When you are finished with this step, click "Next.". For security, we recommend changing these to something that will be easy for you to remember, but impossible for others to guess.Â, 7. Now you can get online! If there is no power switch, it will automatically turn on when you plug the AC power adapter into an outlet. A modem lets your computer receive and transmit data over the internet. If your modem includes a power switch, turn the switch to ON. … 12. Click "Yes" to download, then follow the separate steps in the installer to install the software.Â. INTERNET. In most cases, your identity will be verified automatically. To access the internet at home, you first need to set up your modem, a device that modulates the signal between the larger network and your at-home devices. Some popular companies with internet self-installation kits include: Xfinity AT&T Spectrum Verizon Frontier Cox CenturyLink Google Fiber EarthLink Optimum By supplying your service address zip code we will be able to get you to the right location. ", 3. Click the green NEXT button and follow the steps to activate your CenturyLink Internet. Call and speak to a CenturyLink-authorized agent today to discuss your options. Wait as the modem is configured to connect to the CenturyLink network. To connect to the internet, make sure your computer is connected to your modem via the Ethernet cord and open a web browser like Google Chrome or Microsoft Edge. If you want, you can create a free centurylink.net account, which will give you access to a personal email account and a customized homepage. If you need more filters, contact CenturyLink for purchase.
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